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This Privacy Policy tells you exactly what personal information cash789 collects when you use your account, how we use it, and what choices you have over it. It covers your account registration details, your wallet activity across Maya, GrabPay and Coins. ph, and any communications you send to our support team.
When you open an account on cash789, we collect the information you provide during registration — your name, contact details and preferred login credentials. When you complete a deposit or withdrawal using Maya, GrabPay or Coins. ph, our system logs transaction references so we can match your wallet activity to your account record. We do not store your full payment credentials directly; those remain with the payment provider you chose. We also collect device and session data — your browser type, operating system and the pages you visit within the site — so we can identify and fix account access issues. This data is not sold to third parties for marketing purposes. Cash789 operates where local law permits, and this policy reflects obligations that apply to eligible regions in the Philippines. If our data-handling practices change in a way that affects your rights, we will update this page and note the revision date at the bottom. Continuing to use your account after an update means you have read and acknowledged the revised terms. Questions about any point in this policy can be sent directly to our support team through the contact details in the Support section below.
This policy applies to your cash789 account and the interactions that happen within it. Understanding its boundaries helps you know when to look here and when to check elsewhere.
Any personal data you submit when opening, verifying or recovering your account on cash789 falls under this policy. That includes your email address, contact number and the account preference settings visible after you log in.
Transaction references generated when you deposit or withdraw through Maya, GrabPay or Coins. ph are held in your account record. Our policy governs how long we retain those references and who within cash789 can access them.
Game titles, promotional information and general site pages are public content. Browsing them without logging in still generates session data, which this policy also covers under anonymous usage logs.
Once a payment leaves cash789 and reaches Maya, GrabPay or Coins. ph, it is governed by those providers' own privacy terms. We do not control how external providers handle your data on their side.
You have real, actionable choices over the personal data we hold. The most direct route is your account dashboard: after logging in, your profile section shows the contact details and preferences we have on record. From there you can update your mobile number, email address or notification settings without contacting support. If you believe an entry in your account record is incorrect — for example, a mismatched name against your Maya wallet — you can submit a correction request through our support channel. We will verify the change against the identity details provided at registration and update the record once confirmed. For questions about what specific data we hold, or to ask us to delete information no longer needed for your account, you can write to our support team directly. We aim to respond to data-related requests within the timeframe required under applicable local rules.
Log in and open your account profile to see the personal details we have on file. The dashboard shows your registered email, contact number and linked wallet references.
If any detail is wrong — such as a name mismatch with your GrabPay account — submit a correction through support. We verify and update once identity is confirmed.
Send your query to our support team using the contact routes in the Support section. Include your account email so we can locate your record quickly.
Where local law gives you the right to request deletion of your data, write to support with the details of what you want removed. We will confirm what can be deleted and what must be retained for legal compliance.
If any part of this policy is unclear, or if you need to act on a data right, reach out through the contact paths below. Include your registered account email so we can pull your record without delay.
Send your privacy-related request or question to our support email address listed on the cash789 contact page. We handle account data queries separately from general support tickets.
The live chat widget on cash789 connects you to our support team. For data or privacy questions, start the chat and select Account Help so your message reaches the right person.
The Help section inside your account dashboard lists step-by-step guidance for common privacy actions — reviewing records, updating contact details and submitting a data correction request.
Our data practices are built around keeping your account record accurate and your wallet activity private. We do not share your personal details with unrelated third parties, and payment references from Maya, GrabPay or Coins. ph are stored only for the period needed to maintain your transaction history and meet any applicable legal retention requirements.
cash789 uses cookies to keep your session active after login and to remember your account preferences. You can manage cookie settings through your browser, though disabling them may affect how your account page loads.
Your login credentials are stored using one-way encryption. We do not display your password in your account settings, and we never ask for it through chat or email. Password changes are done through the account page only.
We retain your account data for the period required by applicable regulations in eligible Philippines regions. Once that period ends and your account is closed, personal data not required for compliance is removed from active records.
When this policy changes materially, we update the revision date on this page. We may also notify you through the email address on your account. The current version is always the one shown at cash789/privacy-policy/.
These are the questions our members ask most often about how their data is handled. If yours is not here, the support team can answer it directly.
We collect your name, email address and contact number at registration. If you deposit through Maya, GrabPay or Coins. ph, we also log the transaction reference generated by that payment. We do not store your full wallet credentials on our side.
Most of your data is visible in your account dashboard after login — your profile details, contact information and transaction history are all shown there. For a full data summary, submit a request through support with your registered email.
We do not sell your personal data. We pass only the information required to process a transaction to payment providers like Maya or GrabPay, and only what is required by applicable law to relevant authorities. No data is shared for unrelated marketing.
Retention periods depend on the applicable legal requirements for eligible regions in the Philippines. We keep transaction records for the period required under those rules, then remove personal data that is no longer needed for compliance or account purposes.
Log in and go to your account profile to update contact details directly. For identity-related corrections — such as a name mismatch with your GrabPay wallet — contact support with the correct details and we will verify and update the record.
Contact our support team immediately through live chat or the support email on cash789. Change your password through the account page right away. We will review the access log for your account and advise on next steps based on what we find.